Prize draw terms

These terms apply to every prize draw run on this website. Each draw’s page also shows its prize, entry price, number of entries, the limit per person, the closing date and time, and how it will be drawn. Those details form part of these terms.

1. Who runs the draws

The draws are run by PRELV, PO Box 7169, Poole, BH15 1YZ (“we”). Contact us through our contact page.

2. Who can enter

Draws are open to UK residents aged 18 or over. You can’t enter if you work for us, or if you’re a member of our immediate family or household. We may ask the winner for proof of age and address before we hand over a prize. If we can’t verify it, the prize goes to a new winner drawn the same way.

3. Two ways to enter

Online. Buy entries on the draw’s page. Each entry costs the price shown.

Free by post. Send a letter or postcard by first- or second-class post to: PRELV, PO Box 7169, Poole, BH15 1YZ. Include your full name, address, email address, phone number, date of birth and the name of the draw you’re entering. Each envelope counts as one entry. You don’t need to use recorded or special delivery, and doing so gives no advantage. Postal entries must reach us before the draw’s closing date and time. We recommend posting at least five working days before it closes. We’ll confirm each valid postal entry by email.

Free entries have exactly the same chance of winning as paid entries. The limit per person on the draw’s page applies to free and paid entries added together. Entries that are incomplete, illegible, arrive late, or exceed the limit won’t count. Bulk or automated entries won’t count.

4. Entry numbers and closing

Every valid entry gets one number, and we email you your numbers. A draw closes at the date and time shown, or earlier if every entry has been taken. We won’t extend a closing date, cancel a draw or reduce its prize because of low sales. The draw goes ahead on the closing date however many entries have sold.

5. How the winner is picked

Prizes are awarded by chance. After the draw closes, we pick one winning number with an independent, verifiable random number generator, broadcast live on PRELV’s Instagram at the time shown on the draw’s page. We publish the winning number and the winner’s first name and town afterwards. If you don’t want your details published, tell us when you enter or when we contact you.

6. Contacting the winner

We’ll contact the winner by email and phone within 48 hours of the draw. If the winner doesn’t reply within 14 days, or isn’t eligible, we’ll draw a new winner the same way.

7. The prize

The prize is exactly as described and photographed on the draw’s page. Pre-owned prizes are graded and photographed like everything we sell. Where a prize has been authenticated, the draw’s page names the check. We’ll send the prize by tracked, insured delivery to a UK address within 14 days of confirming the winner, at no cost to them. No cash alternative is offered unless the draw’s page says so. If a prize becomes unavailable for reasons outside our control, we’ll give a prize of equal or greater value, or its full cash value.

8. Playing responsibly

Entering a draw is optional, and the free postal route is always available. Please only spend what you can afford. You can ask us at any time to set a monthly spending limit, including a limit of £0, or to stop you entering for a period of your choosing, and we’ll apply it to your email address and payment details. We don’t take more than £250 a month in credit card payments from any one person. If gambling is affecting you, free and confidential support is available from GamCare on 0808 8020 133.

9. Refunds

Entries can’t be refunded once a draw has closed, except where these terms or the law say otherwise. If we ever have to cancel a draw for reasons outside our control, we’ll refund every paid entry in full.

10. Complaints

If you’re unhappy with how a draw was run, contact us through our contact page or write to us at the address above. We’ll acknowledge your complaint within 5 working days and aim to resolve it within 14 days. If we can’t agree, you can still use any legal remedy available to you, including the small claims court. Nothing here affects your legal rights.

11. Your data

We use your details only to run the draw, contact the winner and meet our legal obligations, as described in our privacy policy.

12. General

We may disqualify entries made fraudulently or in breach of these terms. Our decision on the draw is final, but that doesn’t affect your legal rights. These terms are governed by the law of England and Wales.